About Us

Great People Delivering a Superior Customer Experience


Brother Canada, at your side, since 1960

If you’re here, it’s probably because you’re a big fan of Brother products or you’ve just discovered them and would love to know more. Or it’s because you’re thinking about joining our team of great people. Well, everything you ever wanted to know about Brother Canada and more is right here. Enjoy the read.

We're proud to be part of the bigger picture that is Brother Global and we're thrilled to deliver the Brother experience to Canadians.

Get to Know Brother Canada

Discover the many sides of Brother

We take our work seriously, but not ourselves. Watch our videos to learn more about us. Once you get to know us a little, you’ll want to get to know us a lot!


The first stitches

It all began when Kanekichi Yasui started the Yasui Sewing Company. With his son Masayoshi, who was very talented at sewing machine repair, and his brother Jitsuichi, who developed the sewing machine’s main component, the shuttle hook, they worked very hard to live up to their motto: superior quality and diligent service. Values that today, live on in our signature: At your side.


Sewing together a dynasty

Ever the innovators, the Yasui brothers developed the first chain-stitch sewing machine to make straw hats. However, that was only the beginning. By 1932, they produced and marketed the first domestic sewing machine ever made entirely in Japan. World War II brought the sewing machine production to a halt as they turned their attention to industrial machines. Post-war, they refocused on sewing machines, helping to meet the demand for a nationwide clothing shortage.


A Brother in every home

By the 1950s, domestic sewing machines were all the rage and could be found in 70% of Japanese homes. Strong demand led to big domestic growth and a new corporate headquarters was built. This was the official birth of the Brother name, when the company changed its name to Brother Industries. Along with the new name came new ventures – with Brother expanding into home appliances, knitting machines, electric fans, washing machines and even a motorcycle named Darling.


Welcome to Canada

After establishing a U.S. base in New York in 1954, Brother set its sights on the Great White North. The year was 1960, and Hal Kalker, one of Brother’s top American salesman, set up a modest sales base in Montreal. At the time, Canada’s most important garment manufacturing business, industrial and banking centre. The move paid off; Kalker grew the company even more – putting topnotch Brother sewing machines and typewriters on the Canadian market.


Brother takes on the world

Always on the lookout for new opportunities, Brother gave 300 brand new typewriters to journalists at the 1964 Tokyo Olympic Games. A brilliant marketing move. In fact, in only a few years, Brother was building typewriters in more than 20 languages and exporting them to 110 countries. Making typewriters along with sewing machines, Brother’s flagship export product.


Brother meets the world

The 1970 World Fair in Osaka. A big turning point for Brother. The world begins to recognize Japan as a producer of innovative, high-quality products at competitive prices, and Brother was right there with “mechatronics technology”. That’s geek-speak for combining mechanical technology and electronics technology. 1982 marked the release of the world’s first and smallest battery-powered electronic personal printer (EP-20) by, you guessed it, Brother. Not one to sit on our hands, we followed up with a labelling system using thermal transfer technologies and then, in 1987, fax machines. The launch of this family of products was a real milestone for Brother. It created a blueprint for the company for years to come as a serious innovator and provider of office equipment for the information age.


Hi-tech growth

By the late 1980s, Brother was considered a major player in the fax market, but by the early 1990s, fax sales began to slow down. Rather than pull out of the market, Brother put a new spin on the fax by creating the FAX-600 for the U.S. market. A wise business decision, and a new boost in sales in a new category – the small and home office market, aka SOHO.

Throughout the 1990s, personal computers became embedded in both home and office environments. Thanks to the Internet, the workplace now expanded into the home, and the SOHO market expanded. In 1995, Brother launched the Laser Digital Multifunction Center™ integrating fax, printing and copying into a single unit, and then, the Colour Inkjet Digital Multifunction Center™. Brother was ready like never before to grow with and take on the needs of the information age.


Globally focussed, locally driven

Brother Global is always ready for what’s next. In constant communication with worldwide offices such as Brother Canada, Brother always strives to meet local needs through active research and development of imaging and printing products. As a major player in the business machines industry, Brother expanded its worldwide reach in 2005 with 10 sales offices around the globe.


100 and going strong

In 2008, we celebrated our big 100. No small feat for a company founded by a couple of brothers. However, just because we were 100 didn’t mean we were going to relax. Not at all, because delivering high-quality products and services that you can always count on has always been, and always will be, how we like to do things.



Brother wins a spot as one of the 2012 Thomson Reuters Top 100 Global Innovators. Brother didn’t get to be one of the top innovators by leaning on its reputation. Brother got there by working hard every single day to develop and deliver innovative products and services that our clients can always count on.



Brother Canada really takes the cake. In 2015, they also took the awards for Distribution, Human Resources, as well as the very prestigious Business of the Year. It’s what you get when great people get together every day to do great things for our clients.

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